The second-hand marketplace Shoppers Voice Displeasure About Size Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Changes
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
